AMX TPDESIGN4 V2.5 Przewodnik Instalacji Pobierz pdf (Strona 51)

Programming AMX Controllers for a Kaleidescape System

Page 51

Cannot make selections with a touch panel with a video

window

The Kaleidescape movie zone touch panel interface might not be calibrated

correctly. See Calibrating the touch interface on page 27.

No video on the touch panel with a video window

1. If using S-Video, verify that the Y and C connections are not reversed. (Try

reversing connections to be sure.)

2. Verify that the touch panel video input is set correctly.

In the console, type send_command <TP address>, 'setup' to put the

panel into setup mode. The touch panel setup menu appears which

includes an option for setting up the video input.

3. Verify that the Kaleidescape player is configured to provide the video

output that the touch panel needs.

4. If more than one video input is available on the touch panel, verify that the

input is correct.

Video on the touch panel is black and white

The video input for the touch panel is set incorrectly (either to S-Video and the

setting should be Composite, or vice versa). In the console, type send_command

<TP address>, 'setup' to put the panel into setup mode. The touch panel setup

menu appears which includes an option for setting up the video input.

Getting additional support

The Kaleidescape module and templates described in this document are not

supported by AMX.

For additional help contact Kaleidescape Support.

 See online resources at www.kaleidescape.com/support.

 Contact Kaleidescape Support at support@kaleidescape.com

or +1 (650) 625-6160.

When contacting Kaleidescape Support, be prepared to provide the serial number

of the Kaleidescape server. The serial number label is located on the back of all

components, and behind the front panels of Kaleidescape servers.

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AMX TPDESIGN4 V2.5 Przewodnik Instalacji Strona 51