AMX RMS CODECRAFTER Przewodnik Instalacji Pobierz pdf (Strona 119)

Appendix D: Manually Removing & Moving Licenses

113

RMS Enterprise - Installation Guide

This selection invokes the Manually Return AMX Product License dialog (FIG. 154):

5. In the RMA Number field, enter the 6-digit RMA number provided by AMX Customer Support.

6. Click the Copy License Information To Clipboard link and email the information to your Customer

Service representative.

Customer service will create a Revoke Permission Ticket based on this information, and send the

Permission Ticket information to you. This Permission Ticket information is required in the next step:

7. Click Next to proceed to the License Revocation Permissions Ticket dialog (FIG. 155):

8. Copy and paste the Permissions Ticket code received from AMX Customer Support into the Permissions

Ticket text field. Assuming the entered code is valid, this enables the Next button.

9. Click Next to prompt the license server to validate the Permissions Ticket code, and return a revocation

verification ticket if the permission ticket matches. The Revocation Verification Ticket code is provided in

the License Revocation Verification Ticket dialog (FIG. 156):

FIG. 154 AMX License Manager - Manually Return AMX Product License

FIG. 155 AMX License Manager - License Revocation Permissions Ticket

1 2 ... 114 115 116 117 118 119 120 121 122 123 124 ... 135 136

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AMX RMS CODECRAFTER Przewodnik Instalacji Strona 119